What makes us different to other Managed Service providers, and why we have chosen to use the term Data Services is our specialisation with Data as an organisation.
Altis Consulting has been delivering data solutions for over twenty-five years, this makes us uniquely positioned to meet the challenges presented by modern data platforms.
The following is a summary of just some of the services provided:
- Advisory
- Continuous Service Improvement
- Technology Options
- Solution Optimisation
- Planning
- Service Capacity
- Service Availability
- Service Continuity
- Security
- In-region support (NZ/AU)
- ISO27001 Certification
- Management
- Account
- Release
- Backup
- Environment
- Change
- Project
- Incident
- Vendor
- ITMS
- Cost
- Licence
- Access
- Process
- Onboarding
- Transition Out
- ITIL
- Documentation
- Solution
- SOP
- RACI
- Knowledge Articles
- Monitoring and Alerting
- Errors, Warnings, Data Anomalies, Etc.
- Reporting
- Service Health Summary
- Ticket Age
- Incident Trends
- Error Trends
- Service Cost Service Usage
- DBA
- Patching
- Support
- Weekends
- Holidays
- Out of Hours
- Other
- Audit Support
- Implementing Security Recommendations
- Disaster Recovery
- Help Desk
- Attending CAB
- Lessons Learnt