The key to a satisfied customer is open communication, closely followed by monitoring of
- Ticket volumes, age, priority, etc.
- Error Patterns
- Services Performance
To achieve this, we provide each client with a customised reporting solution integrated with the ITMS and solution log tables.
You can spend more time concentrating on your core business while we manage your end-to-end data & analytics estate, from database to stakeholder reports. No need to worry about resourcing constraints, with our wide-skilled, professional Managed Services team by your side.
We take pride in proficiently navigating complex data ecosystems and enhancing performance across technologies and platforms.
Our team’s extensive experience with effective data migration methodologies and deployment of advanced data integration tools ensure seamless transitions and robust data interconnectivity for your business.
In essence, we act as an extension of your business – fully committed, integrally involved and relentlessly striving to achieve your data-driven goals.
As a dedicated partner, Altis has the scale, means, and technical skills to reduce IT costs and make life easier across your entire organisation.
Altis Consulting is ISO 27001 certified, this governs how we work in the Data Services team. We also have teams in both NZ and Australia to meet domestic data sovereignty rulings.
We have three different Data Service packages that cater for ASX 200 clients with enterprise requirements to organisations with fewer than 100 staff and want to leverage the specialist skills offered by Altis
